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Frequently Asked Questions

Can I return or exchange an item?

Once an item has been worn or washed, they cannot be returned or exchanged.  If your item has not been worn or washed, request a return or exchange, by following the instructions on this page.

How long will it take to get my order?

Every order is made custom; the standard production time is 2 weeks from when your order is placed and payment is received.  Once your item is ready for delivery or pick-up, you will be notified via email.

How long will it take to receive my plaid skirts or jumpers?

Plaid skirts and jumpers can take up to 90 days to bring in from the manufacturer, so it is important that you order early and measure accurately.